Profile Expertise Experience Projects Innovation Get in Touch

Technical Operations
& Digital Systems

I know the complexity of the sea because I lived it. Today I translate it into essential solutions, built for those who need practicality, not theory.

IoT, IPTV, AV control, CMS, ticketing — I've integrated and managed these systems in 24/7 environments.

Technical Operations · Digital Systems · 20+ years on field

Digital Systems
& Technical
Operations

20+
Years
on field
10+
Systems
integrated
30+
Team
members led
5+
Countries
operated in
Open to Opportunities

20+ years in technical operations across cruise lines, hospitality and maritime environments. I managed real systems under real pressure — 24/7, multicultural teams, no margin for error.

My work covered IoT, IPTV, AV control, CMS, ticketing and logistics software — not in theory, but on the ground.

Today I build digital tools based on those same problems. Prototypes and solutions that work because they start from direct experience.

"I know how these systems work because I ran them."

MSC Cruises Royal Caribbean Celebrity Cruises Aroya Cruises Superyachts

Four areas of
specialization

01
Technical Operations
  • IoT & connected systems
  • Infrastructure & connectivity
  • Troubleshooting & incident response
  • AV, IPTV & control systems
  • Vendor coordination
02
Hospitality & Maritime
  • Digital guest experience
  • CMS & content platforms
  • Ticketing & logistics software
  • SOP implementation
  • Cross-department coordination
03
Leadership
  • Multicultural team management
  • Training & development
  • KPI monitoring
  • Scheduling & resource planning
  • Performance standards
04
Digital Systems & Automation
  • Process automation
  • Dashboards & reporting
  • AI workflow integration
  • Custom operational tools
  • System integration & deployment

20+ years across
international operations

Aroya Cruises
Digital Experience Lead Officer · Saudi Arabia

Management of onboard digital ecosystem, IoT systems and IT infrastructure in a luxury cruise environment.
24/7 operational continuity across IPTV, Wi-Fi, satellite connectivity (Starlink), guest app and web platforms.
Development and improvement of tools and web apps to support operations, system integration and real-world processes.

MSC Cruises
Digital & Multimedia Specialist

Onboard digital and multimedia systems management — user experience, content and operational continuity.
Digital content production, platform support and AV/media integration across Android, Apple, Windows, Linux and Surface.
System diagnostics and issue resolution for guests and crew.

Technical Manager

Planning, coordination and supervision of technical operations in complex environments.
Systems and infrastructure management — safety, reliability and operational continuity.
Team leadership, procedures and vendor collaboration.

Royal Caribbean · Celebrity Cruises
Technical Operations · International

Delivered technical operations and guest-facing system management across international cruise environments. Developed reputation as a reliable, adaptable professional capable of operating across multiple departments and environments.

Luxury Yacht Projects
Site Technical Coordinator

Technical coordination of luxury yacht projects, with responsibility over systems, infrastructure and commissioning activities.
Direct client management as point of reference for assistance and warranty activities, including diagnosis, planning and coordination of interventions.
Vendor relations and supervision, onboard works management and quality control, ensuring high standards in international contexts.

From Challenge
to Execution

How I approach every operational environment — from day one to continuous improvement.

01
Discovery
Understand operations, priorities and constraints.
+
  • On-site assessment & system audit
  • Stakeholder interviews & gap analysis
  • Operational context mapping
  • Priority identification
02
Strategy
Define roadmap and measurable outcomes.
+
  • Priority matrix & KPI definition
  • Resource planning & timeline
  • Risk assessment
  • Stakeholder alignment
03
Design
Create practical systems for real users.
+
  • Process mapping & SOP development
  • Digital tool selection & configuration
  • Team alignment & communication plan
  • Practical, field-tested solutions
04
Execution
Deploy with quality, continuity and ownership.
+
  • Phased rollout & team training
  • Quality control & incident response
  • Zero-downtime delivery
  • Full operational ownership
05
Improvement
Measure impact and optimize continuously.
+
  • KPI monitoring & reporting
  • Feedback loops & iteration
  • Process optimization
  • Long-term operational ownership

Independent case studies

Independent projects developed to demonstrate operational thinking, digital product capability and process improvement — built from real field experience.

Continuous professional
development

Microsoft Azure AZ-900Cloud fundamentals · In progress
CCNACisco Certified Network Associate
Full Stack DevelopmentWeb applications & systems
Crestron CertifiedAV control systems · All levels
Dante Levels 1–2–3IP audio networking
Maritime CertificatesSTCW & operational · Valid

Available for technical and operational roles in complex environments.

Sectors of Interest
  • Hospitality & Luxury Hotels
  • Cruise & Maritime
  • Infrastructure & Transport
  • International Environments
Roles of Interest
  • Technical Operations
  • Digital Systems & Automation
  • Field Engineering / Integration
  • Operational Technology (OT/IT)
  • Team Coordination & Training

"Twenty years of international operations have taught me one thing: results are built through discipline, leadership and the ability to perform when it matters most. That is what I bring to every role."

Carmine D'Alise · Technical & Operations Leader
Current status
Available
Based in Italy · Available internationally
Response within 24 hours